One-Click Connect
smart visual menus

Mobile App

Prior Auth & Claims Resolve for

Health Care Providers
PreAuth & Claims Resolution solutions

Omnichannel
Contact Center Platform

Accelerate your sustainability initiatives & environmental goals

Net Zero with Bizdial
It is in the forefront of everything we do

One-Click Connect
smart visual menus

Mobile App

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Health Care Providers
PreAuth & Claims Resolution solutions

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Omnichannel
Contact Center Platform

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Net Zero with Bizdial
It is in the forefront of everything we do

Net Zero

Bizdial Contact Center Platform

Inbound, Outbound, Blended
Deploy an integrated digital and voice platform for customer services and outreach needs
Omni Channel Multiexperience Customer Engagement
Service customers on the channel of their choice providing engaging multiexperience digital interactions with your company
Digital Workforce
Meet increasing customer demands with voice bots, chatbots, IVRs, and digital self servicing options
AI Automation
Empower customers, increase process efficiency, and reduce agent workloads/burnout with AI enabled services
Analytics and Reports
Utilize role-based dashboards for live monitoring and make data-driven decisions using key performance reports
We are Multiexperience experts... put us to work for you!

Voice still dominates as a preference for contacting customer services

-Gartner
OUR SUCCESSES OVER THE YEARS

Stats talk
For themselves

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Increase in revenue

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Efficiency gain

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Increase in servicing turnaround time and employee experience

Your one stop destination for customer engagement solutions

The customer experience is the
next competitive battleground

Bizdial Visual IVR Menus

Traverse

An intelligent module custom designed to automatically traverse IVRs and input key information. Deploying this patent pending technology for outbound calling allows agent processes to be streamlined while significantly reducing minutes per call. Work processes for each agent are automated to allow making calls with a click of a button. One of the key features of Bizdial, Traverse helps organizations show employee value by deploying tools that make their job easier and increase productivity.
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Business Continuity Solutions

The Bizdial Business Continuity Solution (BCS) is a highly secure cloud-based call center platform providing call routing, queuing, recording, and reporting. Bizdial BCS is a SaaS offering in a Single Tenent secure AWS cloud infrastructure.
Bizdial Mobile App

One-Click Connect Bizdial Mobile App

Bizdial mobile app is a visual dialer which allows customers to contact your company through smart visual menus using a smartphone. Menus are designed to automatically connect the customer to the servicing department or the self-service channel with minimal effort delivering the best customer experience and significantly reducing your telecom charges.
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IVR Testing & Monitoring

IVR (Interactive Voice Response) systems have become critical to customer service in today’s fast-paced business environment. These systems allow customers to interact with a business quickly and efficiently, providing information and resolving issues.
Bizdial Full-fledged Contact Center Platform

Bizdial Contact Center Platform

Bizdial contact center platform is a customizable unified omnichannel offering available as an On-premise, Cloud, or CCaaS solution. Customer/Employee Experiences are designed using inbound, outbound, and blended modes offering, voice and digital self-service options. Single pane agent dashboard offers view of all channels of communications, integrated back end services, and business applications to make necessary data readily available for agents to best assist customers.
Doctors Office

Healthcare Solutions for PreAuthorizations & Claims resolutions

Calling an insurance company is an everyday task for physicians' offices and hospitals, taking away valuable resources from patient care. Speed up patient care and receive payments faster using Bizdial. Discover an automated way to reach payer agents to obtain prior authorizations or claims resolution.
We are Multiexperience experts... put us to work for you!

Mesmerize your customers, make your employees happy, save money in the process

We deliver best CX, UX, MX, and any other X! Bring it on...What more is life all about?

Voice still dominates as a preference for contacting customer services

-Gartner
experince-homepage
GROWING WITH OUR CLIENTS

over 25 Years of experience
in Telecom Sector

Capitalize on our expertise and provide an extraordinary customer experience in every interaction they have with your brand!

Consistency

Entities of all sizes depend on us for their Customer Experience. See for yourself!

Innovation

Provide innovative customer service for state-of-the-art customer and win their loyalty.

Net Zero

Meet your ESG and sustainability goals along with keeping your customers happy and saving costs in the process
We are Multiexperience experts... put us to work for you!

Mesmerize your customers, make your employees happy, save money in the process, and challenge us to deliver our best work yet!

We can streamline CX, UX, MX, and any other X! Bring it on...What more is life all about?
Your one stop destination for customer engagement solutions

The customer experience is the
next competitive battleground

Bizdial Full-fledged Contact Center Platform

Bizdial Contact Center Platform

Bizdial contact center platform is a customizable unified omnichannel offering available as an On-premise, Cloud, or CCaaS solution. Customer/Employee Experiences are designed using inbound, outbound, and blended modes offering, voice and digital self-service options. Single pane agent dashboard offers view of all channels of communications, integrated back end services, and business applications to make necessary data readily available for agents to best assist customers.
Bizdial Mobile App

One-Click Connect Bizdial Mobile App

Bizdial mobile app is a visual dialer which allows customers to contact your company through smart visual menus using a smartphone. Menus are designed to automatically connect the customer to the servicing department or the self-service channel with minimal effort delivering the best customer experience and significantly reducing your telecom charges.
Doctors Office

Healthcare Solutions for PreAuthorizations & Claims resolutions

Calling an insurance company is an everyday task for physicians' offices and hospitals, taking away valuable resources from patient care. Speed up patient care and receive payments faster using Bizdial. Discover an automated way to reach payer agents to obtain prior authorizations or claims resolution.
Bizdial Visual IVR Menus

Traverse

An intelligent module custom designed to automatically traverse IVRs and input key information. Deploying this patent pending technology for outbound calling allows agent processes to be streamlined while significantly reducing minutes per call. Work processes for each agent are automated to allow making calls with a click of a button. One of the key features of Bizdial, Traverse helps organizations show employee value by deploying tools that make their job easier and increase productivity.
Your one stop destination for customer engagement solutions

Transition from a service-oriented cost center
to a relationship-oriented profit center

Doctors Office

Bizdial Contact Center Platform

Bizdial contact center platform is a customizable unified omnichannel offering available as an On-premise, Cloud, or CCaaS solution. Customer/Employee Experiences are designed using inbound, outbound, and blended modes offering, voice and digital self-service options. Single pane agent dashboard offers view of all channels of communications, integrated back end services, and business applications to make necessary data readily available for agents to best assist customers.
Bizdial Full-fledged Contact Center Platform

Healthcare Solutions for
PreAuthorizations &
Claims resolutions

Seamlessly visualize quality intellectual capital without superior collaboration and idea-sharing regarding tax revenue.
Bizdial Mobile App

One-Click Connect
Bizdial Mobile App

Bizdial mobile app is a visual dialer which allows customers to contact your company through smart visual menus using a smartphone. Menus are designed to automatically connect the customer to the servicing department or the self-service channel with minimal effort delivering the best customer experience and significantly reducing your telecom charges.
Consultancy Technology Services

Technical Consultation

Seamlessly empower fully researched growth strategies and interoperable internal or organic sources accounting sercices.


Delight Customers
Empower Employees

Bizdial customer experience platform is highly secure and can be integrated with your CRM, database, business applications, and social media to provide a unified multi experience (MX) for your customers and employees alike.

Engage customers via their choice of channel to communicate with your company (CS, HR, sales and other departments) via Voice, email, chat, social media, or SMS. Let us increase your brand loyalty, reduce cost, help retain your employees, and live our passion...

To design and deliver the best Customer Experience for your business!
Improve Your Business
We are Multiexperience experts... put us to work for you!

Mesmerize your customers, make your employees happy, save money in the process, and challenge us to deliver our best work yet!

We can streamline CX, UX, MX, and any other X! Bring it on...What more is life all about?
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MORE THAN JUST BUSINESS

The Best Brands Connect With Bizdial

We've achieved impressive results for our clients over the years, let us do the same for you!
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unilever
cognizant
aiims
fourty
gsk
ray-ban
mhfw
colgate
tvs-credit
cognizent
forsyth county
Need

Exceptional Customer & Employee Experience?

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GREAT REVIEWS FOR OUR SERVICES

Trusted by Biggest
Business Names

Our clients have always trusted our expertise and advices. Here’s what they have to say about us.

Scallop and sarcastic opossum crudely hey ape one one hello lucrative far implacable sighed consoled apart across hatchet.

John Hopkins
Applauz Startup

OUR OFFICES

Get in Touch

Come and visit our quarters or send us an email whenever you want. We are open to all suggestions from our customers.
USA Office
130 Stanley Farm Road,
Kernersville, NC 27284
India Office
C47, 2nd Floor, Palam Vyapar Kendra,
Palam Vihar, Gurugram, Haryana 122017
Email us
info@bizdial.com
Call us
+1-828-848-8119
+91-95991-10321
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Subscribe to
Our Newsletter

Sign up for Avantage newsletter to receive all the new offers and discounts regarding the HR projects you might have. Simply type in your email address and we’ll include you in our next update.

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